Privacy Policy

GSF Productions LLC ("GSF Productions," "we," "us," or "our") is committed to protecting the privacy of anyone who visits our website or contacts us about our services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information.

By using our website, you agree to the practices described in this policy.

1. Who We Are

GSF Productions LLC is a full-service event production and AV company based in Raleigh, North Carolina.

Mailing Address:
5608 Spring Ct
Raleigh, NC 27616

Contact Email: [email protected]

2. Information We Collect

Information you provide directly. When you submit our contact or quote request form, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Details about your event (type, date, location, and services needed)

We do not collect payment information through our website.

Information collected automatically. When you visit our website, Google Analytics collects certain data automatically, including:

• Pages visited and time spent on each page
• General geographic location (city/region level)
• Browser type, device type, and operating system
• Referring website or search query that brought you to our site

This data is aggregated and does not personally identify you. We may also use Google Search Console to understand how our site appears in search results; this tool does not collect personal data about individual visitors.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote request or inquiry
• Communicate with you about your event and our services
• Manage our client relationships and project workflows
• Improve our website and understand how visitors use it (via analytics)
• Send service-related communications (we do not currently send promotional email campaigns)

4. How We Share Your Information

We do not sell your personal information. We share information only with the tools and platforms necessary to operate our business:

GoHighLevel (CRM). When you submit our contact form, your information is stored in GoHighLevel, our customer relationship management platform. This is where we track leads and manage client communication. GoHighLevel's privacy policy is available at gohighlevel.com.

Trello. Once you become an active client, relevant project details may be organized in Trello, a project management tool operated by Atlassian. Only information necessary for project coordination is transferred. Atlassian's privacy policy is available at atlassian.com.

Google Analytics. We use Google Analytics to understand website traffic. Google may process this data on servers in the United States or other countries. You can learn more about Google's data practices at policies.google.com/privacy.

We do not share your information with any other third parties, advertisers, or data brokers.

5. Cookies and Tracking

Our website uses cookies placed by Google Analytics to collect the usage data described above. These are analytics cookies only — we do not use advertising or retargeting cookies (such as a Meta Pixel).

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Most browsers also allow you to block or delete cookies through their settings.

6. Data Retention

We retain contact form submissions and associated communications for as long as they are relevant to a potential or active business relationship. If you were never engaged as a client and would like your information removed, you can request deletion at any time by emailing [email protected].

7. Your Privacy Rights

Regardless of where you are located, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of any future marketing communications

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Links to Other Websites

Our website contains links to third-party websites, including our equipment partners (Stageline, Chauvet Professional, Danley Solutions, and RCF). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

GSF Productions LLC
5608 Spring Ct, Raleigh, NC 27616
[email protected]